Terms & Conditions

Please read the terms and conditions below, then scroll to the bottom and acknowledge your recognition by completing and submitting the fields as indicated.


We’ll always do our best to fulfil your needs and meet your expectations, but it’s important to have things written down so that we both know what’s what, who should do what and when, and what will happen if something goes wrong. In this contract you won’t find any complicated legal terms or long passages of unreadable text. We’ve no desire to trick you into signing something that you might later regret. What we do want is what’s best for both parties, now and in the future.

So in short;

You, whether in your personal capacity, or as an authorised representative of your business, are hiring us Webbie (“We or Us”) to:

  • Design and develop a WordPress driven website, for the agreed upon price, in the agreed upon timeframe. 

What do both parties agree to?

You: You have the authority to enter into this contract on behalf of yourself, your company or your organisation. You’ll give us the assets and information we tell you we need to complete the project. You’ll do this when we ask and provide it in the formats we ask for. You’ll review our work, provide feedback and approval in a timely manner too. Deadlines work two ways, so you’ll also be bound by dates we set together. You also agree to stick to the payment schedule set out at the end of this contract.

Us: We have the experience and ability to do everything we’ve agreed with you and we’ll do it all in a professional and timely manner. We’ll endeavour to meet every deadline that’s set and on top of that we’ll maintain the confidentiality of everything you give us.



We create customised websites, up to 4 pages, using pre-made layouts that adapt to the capabilities of many devices and screen sizes. What you see on the theme of your choice, in terms of functionality and flow, is what you get. We create designs iteratively and use predominantly real-time visual builders and some basic CSS so we won’t waste time mocking up every template as a static visual. The end result will be based and guided by the website theme you choose, combined by your brand and field of business, and we will use our expertise and experience to most effectively populate and customise the theme of your choice, while creating written content and custom graphics where necessary.

You’ll have one opportunity to review our work and provide feedback. We’ll share a link to the development site with you and we’ll have regular (possibly daily) contact if and when necessary.

If, at any stage, you change your mind about what you want to be delivered and are not happy with the direction our work is taking you’ll pay us in full for the time we’ve spent working with you until that point and terminate this contract.

Text content

We agree to use the quality content you provide via the Business Questionnaire to create and provide professional, web-friendly written content for your website. The quality and thoroughness of the content you provide will directly influence our ability to create quality, accurate, and effective written content for your site.

Graphics and photographs

You should supply graphic files in high-quality, digital format. You should supply photographs in a high resolution digital format. We make use of various free online stock photo libraries. If you are not happy with our choice of images, you are welcome to source your own and replace them, using our content updating manual as reference.

Browser testing

Browser testing no longer means attempting to make a website look the same in browsers of different capabilities or on devices with different size screens. It does mean ensuring that a person’s experience of a design should be appropriate to the capabilities of a browser or device.

We test our work in current versions of major desktop browsers.

Technical support

We’re not a website hosting company so we don’t offer support for website hosting, email or other services relating to hosting. You may already have professional hosting and you might even manage that hosting in-house; if you do, great. If you don’t, we can set up an account for you at one of our preferred hosting providers. The updates to, and management of that server will be up to you.

Search engine optimisation (SEO)

We cannot guarantee any improvement to a search engine ranking, nor can we promise to get a site higher up or to the ‘top of Google’, but we build every site in a way that is accessible to search engines in an effort to increase its chances.

We also submit your site to all major (and some minor) search engines to further enable and improve site ranking.

Changes and revisions

The price at the beginning of this contract is based on the amount of time that we estimate we’ll need to accomplish everything you’ve told us you want to achieve. If you want to change your mind or add anything new, we’ll provide a separate estimate for the additional time we’ll need to complete the new and/or additional tasks.

Legal stuff

We’ll carry out our work in accordance with good industry practice and at the standard expected from a suitably qualified person with relevant experience.

That said, we can’t guarantee that our work will be error-free and so we can’t be liable to you or any third-party for damages, including lost profits, lost savings or other incidental, consequential or special damages, even if you’ve advised us of them.

Your liability to us will also be limited to the amount of fees payable under this contract and you won’t be liable to us or any third-party for damages, including lost profits, lost savings or other incidental, consequential or special damages, even if we’ve advised you of them.

Finally, if any provision of this contract shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this contract and shall not affect the validity and enforceability of any remaining provisions.


Intellectual property rights

Just to be clear, “Intellectual property rights” means all patents, rights to inventions, copyright (including rights in software) and related rights, trademarks, service marks, get up and trade names, internet domain names, rights to goodwill or to sue for passing off, rights in designs, database rights, rights in confidential information (including know-how) and any other intellectual property rights, in each case whether registered or unregistered and including all applications (or rights to apply) for, and renewals or extensions of, such rights and all similar or equivalent rights or forms of protection which subsist or shall subsist now or in the future in any part of the world.


First, you guarantee that all elements of text, images or other artwork you provide are either owned by your good selves, or that you’ve permission to use them. When you provide text, images or other artwork to us, you agree to protect us from any claim by a third party that we’re using their intellectual property.

We guarantee that all elements of the work we deliver to you are either owned by us or we’ve obtained permission to provide them to you. When we provide text, images or other artwork to you, we agree to protect you from any claim by a third party that you’re using their intellectual property. Provided you’ve paid for the work and that this contract hasn’t been terminated, we’ll assign all intellectual property rights to you as follows:

You’ll own the website we design for you plus the visual elements that we create for it. We are not required to keep copies or backups of any of the work we do for you. You own all intellectual property rights of text, images, site specification and data you provided, unless someone else owns them.

We’ll own any intellectual property rights we’ve developed prior to, or developed separately from this project and not paid for by you. We’ll own the unique combination of these elements that constitutes a complete design and we’ll license its use to you, exclusively and in perpetuity for this project only, unless we agree otherwise.

Displaying our work

We love to show off our work, so we reserve the right to display all aspects of our creative work, including sketches, work-in-progress designs and the completed project on our portfolio and in articles on websites, in magazine articles and in books.

Payment schedule

We’re sure you understand how important it is as a small business that you pay the invoices that we send you promptly. As we’re also sure you’ll want to stay friends, you agree to stick tight to the following payment schedule.

Payment details

Payment schedule

We issue invoices electronically. No work will commence before we have received the full payment, unless we’ve explicitly come to an alternative agreement. All proposals are quoted in South African Rand (ZAR) and payments will be made at the equivalent conversion rate at the date the transfer is made.

You agree to pay all charges associated with international transfers of funds. The appropriate bank account details will be printed on our electronic invoice.

Money back guarantee

Once your website has been completed, you will have 48 hours to decide whether or not you are satisfied with our work. If, for whatever reason, you decide that the results you got was not in line with what was promised, or you are not satisfied with your site, you will have the opportunity to cancel the whole deal. We’ll obviously want to understand why, in order to ensure that we are aware of any issues we need to work on. But we will return the full amount to you within 24 hours, and remove the website we created without fiery hoops to jump through, no red tape, and no hard feelings.

But where’s all the horrible small print?

Just like a parking ticket, neither of us can transfer this contract to anyone else without the other’s permission.

We both agree that we’ll adhere to all relevant laws and regulations in relation to our activities under this contract and not cause the other to breach any relevant laws or regulations.

This contract stays in place and need not be renewed. If for some reason one part of this contract becomes invalid or unenforceable, the remaining parts of it remain in place.

Although the language is simple, the intentions are serious and this contract is a legal document under exclusive jurisdiction of South African courts.


Please acknowledge that you understand and accept the terms and conditions as set out above.

12 + 4 =

Thank you for taking the time to read the nitty gritty details of our agreement. Here’s to a well oiled, easy partnership with a clear, shared goal in mind – to get you a professional, effective website, in a jiffy!

Have a virtual ice-cream on us – you deserve it!